VOX offers a broad assortment of managed amenities resolves that balance each of their technology preparation areas:
- Contact Center
- Collaboration
- Network
Key Benefits
- Improve the focus of serious internal IT resource
- Lower TCO or Total Cost of Ownership of IT set-up
- Leverage expert-level resources of specific technologies
- Gain Cost Predictability
- Improve IT infrastructure performance
- Reactive
TRADITIONAL SERVICES
Incident & Problem Mgmt
Core framework for restoring to normal service operation as quickly as possible while offering key root cause analysis issues.
System Administration
Complete management, optimization, and change of a customer’s infrastructure while letting their internal resources to focus on the key tactical areas within their organization.
Patch Management
Complete development and completing updates to software to keep your patch management running competently through the non-stop life cycle.
Enhanced Monitoring
Extraordinary system well-being and accessibility did with a single 360-degree view of all data and vocal properties. This central method customizable dashboard views, business-centric client notices and alarm and performance data for service responders. By directing the complete UC ecosystem via united capacities such as resource trending and operation, capacity planning and monitoring, and complete reporting and innovative analytics, Enhanced Monitoring allows complete troubleshooting for strikingly greater performance.
The VOX Service Delivery Manager (SDM) turns as the client linking to all supportive properties within VOX and for manufacturer growths. A single point of contact for all your communications with VOX.
NEXTGEN SERVICES
High-Touch Consultative Services
The Next Generation of Managed Services is hooked on an intricate level of uniqueness, where their professionals are your experts who come organised to develop a clear, common considerate of your business areas, policies and properties. Through our narrow review context, Vox will get to know your group and help you grow, implement and manage the correct programs and solutions to allow your business success.
Enterprise Lifecycle Management
VOX has a unique lifecycle technique. Our firm technique permits us to understand our client’s business and bring into line information to help them accomplish their administrative approach. Our procedure brings into line with our six technology practices: Consulting, Contact Center, Collaboration, Network, Security and Managed Services.
